Meet your techs

Real people who answer the phone.

When you call Richard IT, you reach us, not a ticket queue halfway around the world. We're a local, family-run business, and the same people who plan your network are the ones who pick up if something breaks.

Co-Owner & Technical Specialist

Steven Richard

Steven specializes in technical support, infrastructure deployment, networking, and day-to-day business IT operations with hands-on experience supporting production environments across education, healthcare, and managed client networks. His background includes wireless infrastructure, network switching, Active Directory, Microsoft 365, endpoint deployment, firewall monitoring, remote access systems, workstation rollouts, and troubleshooting complex hardware and connectivity issues. Steven focuses on responsive support, practical problem-solving, and making sure systems stay reliable for the businesses that depend on them every day. His experience also includes infrastructure projects, production maintenance, client support operations, and real-world deployment work across multi-site business environments.

CompTIA Security+ CompTIA Network+ CompTIA A+ Technical support Enterprise networking Wireless infrastructure Microsoft 365 & Azure AD Server deployment Hardware troubleshooting Endpoint deployment Helpdesk operations Network cabling Firewall monitoring Windows deployment Azure & on-prem AD Remote access & VPNs

(731) 803-3857 [email protected]

Co-Owner & Systems Administrator

Landon Richard

Landon specializes in infrastructure, networking, systems administration, and cybersecurity with experience managing enterprise environments across education, healthcare, and small business. His background includes Fortinet firewalls, Dell EMC switching, Microsoft 365, Azure AD / Entra ID, wireless infrastructure, VLAN design, hybrid cloud systems, endpoint security, and large-scale network administration. Alongside Richard IT, Landon also serves as a college IT administrator and instructor, bringing hands-on experience from real production environments into practical, security-focused IT solutions for local businesses.

CompTIA SecAI+ CompTIA Cloud+ CompTIA Linux+ CompTIA Security+ CompTIA Server+ CompTIA Network+ CompTIA Project+ CompTIA A+ CompTIA Tech+ SkillsUSA 1st Place National Gold Cybersecurity Medalist CIT instructor College IT administrator Enterprise networking Wireless infrastructure Hybrid cloud systems Systems administration Network security Infrastructure management Endpoint security Active Directory VPN & remote access Server infrastructure Incident response

(731) 394-8776 [email protected]

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